Basit Alee

Seeking for an excellent opportunity where I may utilize my knowledge and skills to the fullest, strengthen my abilities, and maximize my full potential in the workplace with the aim to deliver the expected outcomes.

Customer Relationship Officer (CRO) at JazzCash (Abacus) (2025-12 – 2026-03)

• Handle customer calls and guide users on JazzCash services and transactions.
• Resolved complaints and transaction issues efficiently.
• Verify customers and maintain accurate records with professional service.

Travel Consultant at Premio Travel and Tours (2023-12 – 2024-05)

• Assist client with travel planning, bookings (flights/hotels/visas).
• Provide guidance on destinations, pricing, and travel requirements.
• Handle smooth queries, and ensure a smooth travel experience

Mphil in English – Institute of Southern Punjab, Multan (2021 – 2023)

Masters in Pakistan Studies – Bahauddin Zakariya University, Multan (2020 – 2022)

BS HONS. in Linguistics & English Literature – Bahauddin Zakariya University, Multan (2016 – 2020)