Ehtisham Waheed
ADMINISTRATIVE AND HUMAN RESOURCE PROFESSIONAL
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About
Administration and Human Resource professional with 23+ years of experience in corporate administration, HR coordination, workforce management, and operational support. Skilled in managing administrative operations, vendor coordination, compliance monitoring, and implementing organizational policies to ensure smooth business operations.
Experience
Senior Executive Administration - PharmEvo (Pvt) Ltd - Karachi
(2025-08 - 2026-04)
- Manage overall administrative operations of the department.
- Supervise security, transport, housekeeping, and facility management.
- Coordinate with departmental heads for smooth administrative operations.
- Assist HOD in recruitment, onboarding, and workforce documentation.
- Ensure compliance with company policies and operational procedures.
- Manage vendor coordination and service agreements.
- Monitor office operations and resolve administrative issues.
Executive Administration - PharmEvo (Pvt) Ltd - Karachi
(2017-06 - 2025-08)
- Managed blue-collar workforce administration and contractor coordination.
- Conducted employee verification through EVS system.
- Coordinated recruitment, onboarding, and workforce documentation.
- Maintained compliance with HR and administrative policies.
- Assisted management in policy implementation and process improvement.
- Handled employee grievances and conflict resolution.
Senior Officer Administration - PharmEvo (Pvt) Ltd - Karachi
(2013-12 - 2017-06)
- Maintained administrative documentation and records.
- Coordinated with vendors for facility and service operations.
- Prepared Standard Operating Procedures (SOPs) for department processes.
- Managed canteen operations ensuring hygiene and service quality.
- Coordinated housekeeping arrangements for audits and official visits.
- Supported administrative staff training and development.
Shift Manager - LAL's Chocolate - DHA Karachi
(2013-06 - 2013-11)
- Supervised daily store and customer service operations.
- Managed staff shifts and team performance.
- Prepared daily sales reports and inventory updates.
- Resolved customer complaints and ensured service standards.
- Maintained brand image and store cleanliness.
Senior Floor Manager - Fuchsia (OB Foods) - DHA Karachi
(2009-03 - 2013-05)
- Managed restaurant operations and service quality.
- Supervised front-of-house staff and daily shift schedules.
- Coordinated between kitchen and service teams.
- Forecasted inventory and monitored stock levels.
- Ensured compliance with food safety and hygiene standards.
- Handled customer feedback and service recovery.
Assistant Business Manager - KFC (Cupola Pakistan) - Karachi
(2007-06 - 2009-02)
- Supervised restaurant staff and daily operations.
- Monitored food quality and service standards.
- Prepared sales reconciliation and operational reports.
- Managed employee scheduling and shift planning.
- Conducted staff training programs.
- Controlled operational costs and minimized waste.
HR Assistant (Contract) - Pakistan International Airlines (PIA)
(2002-09 - 2006-02)
- Maintained employee records and HR documentation.
- Assisted in employee promotion and increment processing.
- Supported HR department in administrative tasks.
- Prepared internal reports and maintained HR files.
Education
MBA - Human Resource Management - Iqra University, Karachi (2023)
Bachelor of Arts (BA) - Allama Iqbal Open University (1998)
