Faizy Khan
Customer Support Specialist | 15 Years Experience | English, Urdu & Hindi
Talent
KarachiMember since May 25, 2026
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About
I am a dedicated professional with 15 years of experience in computer operations, chat support, and customer service. I am fluent in English, Urdu, and Hindi, which allows me to effectively communicate with a diverse range of customers. I am committed to resolving customer issues promptly and ensuring complete satisfaction in every interaction.
Experience
Customer Support Specialist | 15 Years of Experience
- Handled inbound and outbound customer queries via chat, email, and phone
- Resolved technical issues and provided step-by-step troubleshooting guidance
- Managed sales inquiries and assisted customers through the buying process
- Maintained accurate records of customer interactions and follow-ups
- Achieved high customer satisfaction ratings consistently
- Handled office tasks including data entry, scheduling, and documentation
Education
- Proficient in MS Office (Word, Excel, PowerPoint)
- Completed training in Customer Relationship Management (CRM) tools
- Self-trained in computer operations and technical support over 15 years
- Fluent in English, Urdu, and Hindi (spoken and written)
