Fariha Khan

Communicative and detail-oriented professional with strong background experience in front-desk administration, customer relations, and client consultancy. Highly skilled in managing student/client inquiries, handling busy administrative schedules, and delivering exceptional communication service. Currently pursuing a Bachelor of Arts degree, with an adaptable skill set suitable for administrative, customer service, or educational support roles.

Visa Consultant - FMA Consultants - Lahore

(2024-01 - 2026-12)

• Delivered client-focused visa guidance, conducting thorough profile evaluations and risk assessments.
• Coached and prepared candidates for visa interviews to boost approval confidence and success rates.
• Managed case documentation and audit compliance, ensuring stress-free procedures from initial consultation to final approval.

Front Desk Officer - ROC College - Lahore

(2019-01 - 2020-12)

• Welcomed guests, students, and visitors while maintaining a professional, organized reception environment.
• Managed daily switchboards, handled high-volume student and client inquiries efficiently, and resolved front-desk issues.
• Assisted with admissions desk queries, record maintenance, and daily attendance/visitor registers.
• Significantly enhanced interpersonal and verbal communication skills through high-volume daily client interactions.

Bachelor of Arts (BA) - General Arts & English Communication - Allama Iqbal Open University (AIOU)