Fatima Mutahir

Results-driven IT and Quality Assurance specialist with over 12 years of experience in pharmaceutical industries and education. Expert in creating and revising quality assurance SOPs in compliance with USP and industry guidelines, as well as handling purchase requisitions and material management in SAP. Skilled in data integrity, technical documentation, EQMS and ERP systems, with strong expertise in programming, databases, and IT project management.

Recognized for analytical thinking, process compliance, problem-solving, and the ability to train, coach, and lead teams effectively.

CALIBRATION SPECIALIST at JULPHAR GULP PHARMACEUTICAL INDUSTRIES (2018-01 – 2026-12)

Experienced and results-driven Quality Specialist with over 7 years of expertise in dealing, maintaining, calibrating, and troubleshooting critical and non-critical equipment in R&D and manufacturing environments. Highly skilled in SAP system management, SOP development, EQMS, and training delivery for staff and external personnel. Adept at implementing and monitoring Data Integrity practices, managing CAPA, change controls, and deviations, while ensuring regulatory compliance.

Known for strong problem-solving abilities, accountability, and the capacity to perform under pressure, with excellent communication, team-building, and organizational skills.

• Dealing with department staff and suppliers to ensure proper maintenance and calibration of all critical and non-critical equipment in R&D and all Julphar plants.
• Dealing with department to Troubleshoot equipment issues promptly to minimize downtime and ensure smooth operations.
• Monitor temperature and relative humidity of all critical devices in real-time.
• Dealing with department to Maintain accurate calibration records manually and within the SAP system.
• Create purchase requisitions and manage material uploads in SAP.
• Prepare, update, and implement SOPs for equipment and instruments across all plants.
• Develop training materials and conduct on-the-job training (OJT) for staff, as well as provide training to external personnel.
• Manage calibration-related tasks, CAPA, change control, and deviations through Ample Logic, ensuring completion in coordination with the QA department.
• Organize and maintain equipment, instruments, reference standards, maintenance plans, spare parts, and related SAP data, including uploading, deactivating, and relocating items as required.
• Promote and ensure adherence to Data Integrity principles in accordance with regulatory standards.
• Communicate effectively with team members and supervisors to implement Data Integrity practices.
• Completely Manage control department in absence of team leader.
• Assess, monitor, and enhance the performance of Data Integrity systems, providing recommendations for best practices.
• Highly results-driven with a strong sense of accountability and ownership.
• Resourceful problem-solver with the ability to perform under pressure and meet deadlines.
• Strong communication, interpersonal, and decision-making abilities.
• Proven capability to work independently and collaboratively within a team.
• Effective team-building skills, with exceptional time and task management.

PROJECT MANAGER, LECTURER at GOVERNMENT COLLEGE FOR WOMEN SAHIWAL (2009-01 – 2012-12)

Dedicated and versatile IT Educator with experience in teaching programming, web technologies, and operating systems. Skilled in managing academic projects, conducting practical labs, and delivering short courses. Adept at guiding students through hands-on learning while ensuring curriculum objectives are met efficiently. Strong organizational, communication, and leadership skills with a proven ability to manage multiple responsibilities effectively.

• Managed multiple subjects and served as Project Manager (computer department private section) at Government College for Women, Sahiwal.
• Designed and delivered short courses in C, C++, and Windows for students.
• Instructed students in Visual Basic, HTML, Data Structures, and Database Management, fostering strong programming skills.
• Provided guidance and support for all operating systems, ensuring comprehensive IT knowledge.
• Organized and supervised practical labs for BS-IT students, promoting hands-on experience and practical learning.
• Coordinated academic activities, ensuring smooth execution of curriculum and lab sessions.
• Evaluated Intermediate Board exams papers.

LAB INSTRUCTOR at THE CITY SCHOOL (2009-02 – 2009-08)

Experienced IT Specialist with expertise in managing Windows Server 2003, networking, and school IT infrastructure. Skilled in LAN/WAN management, software installation, and data administration. Proficient in creating and managing user accounts, maintaining computer labs, and troubleshooting technical issues to ensure smooth operations. Strong organizational and problem-solving abilities with a commitment to maintaining secure and efficient IT systems.

• Managed and maintained Windows Server 2003 environment.
• Configured and maintained networking for computer labs, including LAN and WAN connectivity.
• Installed and updated various software applications across systems.
• Oversaw data management for the school, ensuring accuracy and security.
• Created and managed user accounts for students and teachers.
• Maintained the entire computer lab, ensuring all hardware and software functioned efficiently.
• Troubleshot technical issues to minimize downtime and ensure smooth operations.

MASTERS OF INFORMATION TECHNOLOGY in Information Technology – Punjab university college of science and technology (2008-01 – 2008-12)

BACHELORS OF SCIENCE in Science – BZU MULTAN