Umair Raza

Operations Professional with over 3.5 years of experience across operational execution and supervisory leadership. Proven track record of managing high-performing teams, optimizing workflow efficiency, and maintaining 100% accuracy in data-driven computer operations. Holds a bachelor's degree and brings a unique blend of hands-on technical expertise and strategic team management. Committed to driving organizational goals through process improvement and proactive problem-solving.

OPS AGENT - DHL EXPRESS, Pakistan

(2022-02 - 2026-06)

• IB & OB PROCESS DOCUMENTATION COURIERS DEBRIEFING ROUTE SORTING PROCESSING OF SHIPMENTS TP SHIPMENTS HANDLING DATA ENTRY COMPUTER OPERATING SUPERVISION OF SHIPMENTS TRACKING SHIPMENTS PUD MANAGEMENT A TO Z DELIVERIES MANAGEMENT

Matric (2015-03 - 2017-03)

FA - Allama Iqbal Open University (2019-09 - 2021-09)

Bachelor of Arts (B.A.) - Allama Iqbal Open University (2022-09 - 2024-08)