Fiza Malik

Motivated and dedicated professional with experience in tele sales, call center operations, customer service, and teaching. Skilled in communication, problem-solving, customer relationship management, and sales. Experienced in handling inbound and outbound calls, assisting customers, and providing effective solutions.

Also knowledgeable in photo editing and selecting creative photo angles to produce high-quality visual content. Strong team player with excellent interpersonal skills and a commitment to achieving organizational goals.

Tele Sales Executive / Call Center Representative

• Handled inbound and outbound customer calls professionally.
• Promoted products and services and achieved sales targets.
• Built strong relationships with customers through excellent communication skills.
• Resolved customer complaints and inquiries efficiently.
• Maintained accurate records of customer interactions and sales activities.
• Demonstrated strong problem-solving and negotiation abilities.

Teaching Experience

• Taught students in a clear and engaging manner.
• Prepared lesson plans and learning materials.
• Assisted students in improving academic performance.
• Maintained a positive and supportive learning environment.
• Used effective communication and interpersonal skills to motivate learners.

Tele Sales Department - Shark Logistics Courier Company

Worked in Tele Sales Department. Responsible for lead generation, customer service, and professional behavior. Handled all customer queries efficiently. Eight month experience of Tele Sales.

FSC - Pre Medical - PGC