Hafiz Abubaker

Motivated and results-driven individual with hands-on experience in customer service and sales. Strong communication and active listening skills with fluency in English and Urdu. Capable of handling customer interactions professionally while maintaining performance targets. Eager to contribute to organizational growth and continuously improve skills.

Call Center Agent - Verdes - Verdes

• Managed inbound and outbound customer calls professionally
• Delivered effective communication to resolve customer queries
• Demonstrated strong sales techniques to meet targets
• Maintained accurate sales and customer records
• Applied active listening to understand and address customer needs

Intermediate - Lahore, Pakistan (2024)