Hamna Ch
Customer Service Representative
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About
Customer-focused professional with around 1 year of experience in customer service, product sales, order processing, and client communication. Experienced in handling customer inquiries, confirming orders, coordinating deliveries, and communicating with UAE clients. Currently pursuing a B.S in Computer Science and seeking an on-site Customer Support or Client Coordination position where I can contribute my communication and problem-solving skills.
Experience
Customer Service Representative - Well Life Store
(2025 - 2026)
- Handle customer inquiries and provide accurate product information.
- Manage customer orders and follow up with customers.
- Assist customers with their concerns and provide suitable solutions.
- Coordinate order details and maintain positive customer relationships
Order Processing and Customer Coordination - AIMS - UAE Based Company
(2026)
- Manage customer orders, order confirmations, and follow-ups.
- Coordinate deliveries and maintain customer communication.
- Support sales activities and build positive customer relationships.
- Communicate professionally with customers, including UAE clients, where applicable.
Online Networking Support - Our Elite Health
(2020 - 2021)
- Supported network growth by connecting with new people.
- Developed online communication and relationship-building skills.
Education
Bachelor of Computer Science - Computer Science - GCUF (2024 - 2028)
Intermediate - BISE Faisalabad (2022 - 2024)
Matriculation - BISE Faisalabad (2019 - 2021)