Samrah Bibi
Customer Service Representative
Talent
FaisalabadMember since July 11, 2026
CommunicationProblem-solvingInterpersonal skillsData entryRecord managementWhatsAppFacebookInstagramTikTok
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CommunicationProblem-solvingInterpersonal skillsData entryRecord management
About
Motivated and customer-focused professional seeking a Customer Service position where I can utilize my communication, problem-solving, and interpersonal skills to provide excellent customer support and contribute to organizational success
Experience
Customer Service Representative at NEXTHON IT SOLUTION (2025-10 – 2026-05)
- Answer the customer queries through WhatsApp, provide information about products and confirmed WhatsApp orders
- Reply all comments on Facebook, Instagram and TikTok
- Handled customer requests, orders, and service issues efficiently.
Computer Operator at SADAQAT TEXTILE (2022-06 – 2025-08)
- Managed office records, files, and documentation to ensure easy retrieval and accurate record keeping
- Performed data entry, verification, and record management tasks
- Ensured data accuracy, confidentiality, and timely completion of assigned work
- Manage electronic and physical records, files, and documentation.
Education
B.A GEN – ALLAMA IQBAL OPEN UNIVERSITY (2026)
FSC (PRE ENGINEERING) – BISE BAHAWALPUR (2020)
MATRIC – BISE BAHAWALPUR (2018)
Skills
Customer Service Representative
