Hamza Ali

Versatile and results-oriented professional with extensive experience in administration, HR, sales & marketing, event management, and security operations. Served in both government and private sectors, including the Pakistan Army, with expertise in unit security, pension management, HR operations, and high-tech military equipment maintenance. Demonstrated leadership in overseeing Field Repair Groups for tanks, APCs, and heavy vehicles, ensuring operational readiness in demanding environments.

Recognized for strong organizational skills, problem-solving, and the ability to perform under pressure. Currently pursuing a Master's degree to further expand professional expertise.

Customer Care Executive - IBEX Global (Alibaba Group International Campaign)

(2025-10)

• Customer support, orders, payments, shipping, refunds.
• Achieved QA (Top Scorer with achieving highest QA)

Senior Sales & Marketing Manager - Hayder Ali & Company - Karachi

(2025-06)

• Leading the sales and marketing division to achieve organizational targets.
• Building strong client relationships and implementing growth strategies.
• Managing and training teams to deliver high performance.

High Skilled HSM - 602 Regional Workshop, EME Corps, Pakistan Army - Karachi

(2022-07 - 2025-03)

• Supervised unit security operations, ensuring safety protocols were strictly enforced.
• Managed the pension department, overseeing settlements and documentation of retired personnel.
• Worked on high-tech military equipment, ensuring repair, maintenance, and readiness.
• In charge of the Field Repair Group (FRG) specializing in tanks, armored personnel carriers (APCs), and heavy military vehicles, ensuring field readiness and reliability. Coordinated with senior officers and technical teams to streamline maintenance and operations.
• Ensured compliance with military standards in safety, administration, and operational procedures.

Sales & Marketing Representative - Hayder Ali & Company - Karachi

(2021-02 - 2022-05)

• Developed client base through relationship-building and targeted marketing strategies.
• Supported sales initiatives and contributed to overall revenue growth.
• Conducted product presentations and assisted in business development.

Personal Assistant - Excise, Taxation & Narcotics Control Department, Sindh

(2019-09 - 2021-03)

• Oversaw attendance, salaries, chargesheets, and HR documentation for departmental staff.
• Provided administrative support to the Excise Taxation Officer (ETO).
• Coordinated official communication, scheduling, and departmental activities.
• Maintained accurate and confidential employee records.

Assistant Manager (Sales & Marketing) - Hanif Rajput - Karachi

(2018-07 - 2019-08)

• Assisted in managing marketing campaigns and sales strategies.
• Coordinated with clients for event planning and execution.
• Supported business operations through reporting and analysis.

Deputy Director General - COSMUN, The Metropolitan Academy - Karachi

(2017-11 - 2018-02)

• Supervised and managed large-scale MUN sessions.
• Coordinated with student leaders and facilitated academic debates.

Director General - Youth Speaks Volution - Karachi

(2016-11 - 2017-02)

• Led youth initiatives and outreach programs.
• Managed teams and organized motivational events.

Media Director - Karachi University Model United Nations Society (KUMUN) - Karachi

(2016-04 - 2016-08)

• Directed media activities, coverage, and promotion for MUN conferences.
• Coordinated with press and digital media partners.

Director of Safety & Security - En Vogue Events - Karachi

(2015-01 - 2015-07)

• Led event security operations and managed staff deployment.
• Ensured smooth safety and risk management for large gatherings.

Master's Program

Bachelor of Arts - BA - Shah Abdul Latif University (2021) Khairpur

Intermediate - Humanities - Govt. Degree College (2017) Khairpur

Matriculation - Science - Everest Junior High School (2015) Karachi