
Jumoon Dal
CUSTOMER CARE EXECUTIVE
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About
Dedicated and motivated professional with strong communication and interpersonal skills, experienced in community engagement, team coordination, and customer interaction. Proven ability to handle inquiries, resolve issues, and ensure customer satisfaction. Committed to delivering excellent service and building positive relationships with customers.
Experience
Area Incharge – Polio Eradication Program at Public Health Department
- Supervised vaccination teams and ensured smooth field operations.
- Managed reporting, microplanning, and cold chain activities.
- Trained team members and addressed community concerns.
- Developed strong communication and coordination skills.
Community Resource Person – NRSP
- Organized community meetings and awareness sessions.
- Addressed community inquiries and resolved issues.
- Built strong relationships with community members.
- Supported linkages with development programs.
Field Assistant / Community Mobilizer – AKRSP
- Conducted household surveys and collected field data.
- Facilitated community meetings and documentation.
- Coordinated with stakeholders and beneficiaries.
Salesman at General Stores & Retail Shops
- Handled customer queries and provided product information.
- Managed sales operations, billing, and inventory.
- Ensured customer satisfaction and repeat business.
Education
BA in Arts – Allama Iqbal Open University (2026)
Intermediate in Pre-Medical – BISE Hyderabad (2022)
Matriculation in Science – BISE Hyderabad (2020)
Diploma in Dispensary – LUMHS Hyderabad