Hanzala Arham

Organized and detail-oriented coordinator with a Computer Science background and hands-on experience working between clients and technical teams. Skilled in task tracking, requirement review, documentation, and timely issue resolution, with strong written and verbal communication. Comfortable with ticketing tools, clear documentation, and technical terminology. Proactive, quick to learn, and keen to grow in an international IT services environment.

Client & Project Support at Aims Group (formerly Fission Monster) (2026-04 – 2026-08)

• Coordinated with multiple clients at the same time, managing concurrent deadlines and priorities.
• Joined client meetings to gather feedback, clarify requirements, and agree on project improvements.
• Worked with team members and stakeholders to resolve issues quickly and keep deliveries on schedule.
• Prepared clear project documentation to keep requirements, updates, and deliverables organized across multiple concurrent projects.
• Tracked issues and follow-ups with clear details, helping teams resolve them faster.

Project Coordinator at Tech Domain (2025-07 – 2026-03)

• Coordinated between clients and technical teams to make sure tasks were delivered according to defined requirements.
• Reviewed task details and service requests to catch inconsistencies, missing information, or deviations before handoff.
• Tracked issues, updates, and task outcomes in ticketing and tracking systems, keeping stakeholders aligned on status.
• Maintained clear records of tasks, updates, and resolutions to support accuracy and audit needs.

Bachelor of Science in Computer Science – University of Engineering and Technology (UET), Taxila, Pakistan (2020-09 – 2024-08)