Iram Shehzadi

Computer Science graduate with strong customer service, communication, and administrative skills. Seeking any position in the banking sector where I can utilize my customer relationship management, documentation, problem-solving, and organizational abilities to deliver quality service while contributing to the bank's operational excellence. Proficient in Microsoft Office with a strong commitment to professionalism, accuracy, and integrity.

Customer Support Intern at Vaultx Pvt. Ltd.

• Responded to customer inquiries through professional communication.
• Handled returns, refunds, and customer complaints efficiently.
• Maintained customer records and documentation accurately.
• Monitored customer feedback to improve customer satisfaction.
• Strengthened problem-solving and customer relationship management skills.

Teacher at Seeks School & Academy

• Prepared lesson plans and educational materials.
• Maintained student records, attendance, and progress reports.
• Coordinated with parents regarding academic performance.
• Managed documentation and daily administrative tasks.
• Enhanced communication, organizational, and record-keeping skills.

BS in Computer Science – The Islamia University of Bahawalpur (2022-01 – 2024-12)

Associate Degree in Computer Science (ADP) – Govt. Postgraduate College for Women, Chishtian (2020-01 – 2022-12)

Intermediate in ICS – Govt. Postgraduate College for Women, Chishtian (2018-01 – 2020-12)