Sales & Marketing Representative - Jinnah Sindh Laboratory - Quetta
- Conducted regular field visits to hospitals and private clinics to establish and maintain strong professional relationships with healthcare providers.
- Effectively communicated the technical advantages and accuracy of ABC Lab's diagnostic services, persuading doctors to recommend the lab to their patients.
- Identified and targeted high-potential medical facilities to increase the lab's market share and patient referral volume.
- Provided doctors with detailed information regarding specialized testing and reporting timelines, ensuring trust in the company's service quality.
Customer Services Representative (CSR) - Jazz Experience Center - Quetta
- Delivered high-quality support to customers visiting the Experience Center desk, resolving inquiries in-person and via phone with a warm, professional demeanour.
- Actively identified sales leads and converted them into new customers by promoting tailored Jazz products and services.
- Managed the end-to-end process for JazzCash account openings and maintained meticulous customer records.
- Provided expert product information and resolved complex service issues, ensuring a high rate of first-call resolution.
- Advised clients on postpaid plans and data packages, aligning offerings with specific customer needs to increase revenue.
Customer Services Representative (CSR) - Warid Business Center - Quetta
- Welcomed and served walk-in customers within the Experience Center, delivering face-to-face assistance to drive exceptional client satisfaction.
- Delivered high-quality support by resolving inquiries via phone and in-person, maintaining a warm and professional demeanour.
- Effectively handled customer complaints by identifying root causes and implementing sustainable solutions.
- Systematically updated database records to ensure 100% accuracy in customer account information.
Office Assistant - Very Good Marketing - Quetta
- Orchestrated daily office operations, including document composition, scanning, and digital filing.
- Developed professional presentations and compiled complex reports using Microsoft Excel and Word.
- Managed logistics for business meetings and corporate events, ensuring seamless execution.
Logistics Intern - Leopards Courier Services - Islamabad
- Coordinated the storage and transportation of goods to ensure on-time delivery of consignments.
- Managed AM/PM shift transitions to maintain distribution efficiency within the service centre.
