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It's Beela

It's Beela

Aspiring Banking Operations & Customer Service Professional

Talent
Lahore, PunjabMember since September 17, 2026
MS WordData EntryDigital Reporting
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MS WordData EntryDigital Reporting

About

Analytical and detail-oriented MSc Zoology graduate with a strong academic record (CGPA 3.8/4.0) and 5 years of professional experience in operations, documentation, data verification, reporting, stakeholder communication, and team coordination. Proficient in MS Word, Excel, PowerPoint, data entry, and digital reporting. Seeking to transition into banking through customer service, branch operations, relationship management, or general banking roles.

Strong communication, problem-solving, compliance, and organizational skills.

Experience

Management & Operations Associate (Formerly Biology Subject Teacher) - London Academic Plan School - Hussainabad, Lahore

(2025-01 - 2026-01)

  • Managed daily operational workflows, schedules, records, and coordination for 40+ individuals while ensuring timely completion of assigned activities.
  • Maintained accurate databases and records; verified data and prepared regular reports for management review.
  • Coordinated with internal administration and external stakeholders, handling queries and resolving operational issues professionally.
  • Prepared documentation, maintained compliance-related records, and followed structured procedures and deadlines.
  • Improved resource utilization through organized planning, task prioritization, and process coordination.

Operations & Team Lead (Formerly Biology Teacher) - The Nakhlah Academy - Abbottabad

(2021-01 - 2024-01)

  • Tracked performance data, maintained records, and prepared metric-based reports to support management decisions.
  • Communicated with parents, staff, and external stakeholders; handled concerns through professional and solution-focused communication.
  • Managed documentation, policy records, and internal reporting with attention to accuracy and confidentiality.
  • Coordinated junior team members and monitored task completion against defined objectives and timelines.

Education

Master of Science (MSc) - Zoology - Abbottabad University of Science & Technology (2019-01 - 2021-01)

Bachelor of Science (BSc) - University of Sargodha (2016-01 - 2018-01)

Higher Secondary School Certificate (HSSC) - Pre-Medical - BISE Sargodha (2014-01 - 2016-01)

Secondary School Certificate (SSC) - Science Group - BISE Sargodha (2012-01 - 2014-01)

Reviews