Kashif Altaf
Manager / Hospitality + Documents controller
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About
To achieve the responsible position in the professional working environment and looking forward to dynamically growing and progressive organization where potential and skills can efficiently be utilized in the best interest of the organization.
Experience
Security Guard at Port Rashid Cruise Terminal Dubai (2017-01 – 2019-12)
The Dubai Cruise Terminal is located at Port Rashid. It is considered one of the top 5 luxurious ports to dock at. Over 500,000 people yearly dock at Dubai Cruise Terminal. The Port of Dubai facility offers a coffee bar, a deli/lunch operation, and free Internet on five terminals in its business center.
There's a currency exchange office, an ATM and a concierge who can set you up with day tours. The port terminal offers two free shopping shuttles, one each to Mercato Mall and City Center Drive. Departures leave on the hour.
- Ensured safe environment for cruise employees and guests.
- Controlling custom entrance and exit.
- Protected guest's luggage from theft and damages.
- Address all guest queries and complaints.
- Provide first-aid services when needed.
- Crowd control during busy times.
- Assist in development of energy reservation programs.
- Handled emergency situations in an efficient manner.
- Investigated incidents and developed detailed incident reports.
- Patrolled cruise premises to detect any crimes.
- Ensured all employees follow security standards.
- Identified safety hazards and recommended appropriate measures.
- Controlled violent person without disturbing cruise operations.
- Check and watch for suspicious activity and actions of person entering property
- Ensure emergency vehicles can get onto property and direct them to the location of emergency
- Notify appropriate parties of all "out of the ordinary" issues
- Monitor building access for authorized entries and exits
- Assist with incident reporting, claims management and general liability
- Ensure execution of loss prevention initiatives including but not limited to bag checks, Employee purchases, employee holds, and back door procedures
- Perform other duties as requested by supervision.
Education
Graduate in Computer Science
Diploma in Information Technology in Information Technology
Computer Information Technology in Computer Information Technology