Chief Information Officer (CIO & Head of IT) – ERP & Program Management Office - Tabba Kidney Institute - Karachi, Pakistan
(2026-01)
- Collaborated with cross-functional team members implementing ERP modules availability by 10%.
- Manage and Lead TKI & Information & Communication Technology including Accounts, Finance, HR, Payroll, Patient information, Laboratory, Pharmacy, Medical Record, Billing and inventory control system
- Managed Go Live Sprint of ERP hospital management system increasing agility showing visibility team members by 15%.
- Analyzed transaction data with Siddat Financials (AP/AR/GL & fixed assets) payment systems, increasing visibility by 15%.
- Spearheaded project planning for departments to integrate UI/UX and functional specifications for hospital domestic use cases.
- Designed and implemented a Digital Onboarding Performa for vendors and key stakeholders, accelerating onboarding readiness by 15%.
Business Technology Analyst CE-II – RAAST Program Management Office - State Bank of Pakistan - Karachi, Pakistan
(2024-01 - 2026-02)
- Collaborated with cross-functional team members implementing home Remittance EPRC through RAAST P2P service availability by 10%.
- Managed Go Live Sprint of Person to Merchant QR Beta Live participants increasing agility showing visibility team members by 15%.
- Analyzed transaction data with payment systems providers (VISA, MasterCard, UPI, AMEX, and PayPak), increasing visibility by 15%.
- Spearheaded project planning for banks/DFIs/EMIs to integrate UI/UX and functional specifications for RAAST domestic use cases.
- Designed and implemented a Digital Onboarding Performa for banks and regulated entities, accelerating onboarding readiness by 15%.
- Conducted root cause analysis with 35 stakeholders to resolve RAAST outages, reducing downtime response time by 10%.
Business Technology Analyst CE-I – Digital Innovation and Settlement Department - State Bank of Pakistan - Karachi, Pakistan
(2022-10 - 2024-02)
- Conducted integration projects, documenting integration specifications and API testing for use cases using tools like Postman or SoapUI.
- Collaborated with cross-functional team members to address and minimize QR and digital outages, boosting service availability by 10%.
- Conducted procurement analysis for digital innovation projects, reducing vendor costs by 15% through competitive bidding strategies.
- Reconciliation and settlement of disputed instant transactions and QRs monitoring by PSWA ensuring compliance & oversight by 10%
Senior Analyst, Product Owner, Webmaster & LMS Coordinator – Computer Science Department - Pakistan Navy Engineering College (NUST) - Karachi, Pakistan
(2013-05 - 2022-09)
- Revamped and launched an intranet portal and analytics dashboard, improving efficiency by 25% increase in user engagement.
- Administered and optimized the PNEC NUST LMS Coordinator website, enhancing speed and user interactions by 25%.
- Managed the NUST web portal, optimizing usability, increased user engagement by 40% and improved navigation efficiency.
Senior System Analyst – Alternate Delivery Channels - IT Department - Bank Al-Habib Ltd - Karachi, Pakistan
(2007-07 - 2012-09)
- Developed and optimized algorithms for the ALHABIB Core Banking System, increasing system efficiency by 20%.
- Enhanced UI/UX, stored procedures, and workflows for the ALHABIB Banking website, improving response times by 30%.
- Managed a team for web HR applications and account inquiry web services, achieving a 40% improvement in user engagement.
- Streamlined Trade Finance SWIFT Message Viewer and Online Banking System, increasing online and ATM user adoption by 25%.
