Khuzaim Faheem
IT Support Engineer | Desktop Support | Help Desk | Network Troubleshooting | Microsoft 365
Talent
KarachiMember since July 27, 2026
Windows system configurationMicrosoft 365User Accounts & Email SetupCCTV & Security Systems AwarenessIT Inventory ManagementOS Installation & SupportNetworking Basics (LAN/Wi-Fi)Antivirus & System UpdatesData Backup & Recovery BasicsHardware & Software TroubleshootingPrinter & Device Configuration
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Windows system configurationMicrosoft 365User Accounts & Email SetupCCTV & Security Systems AwarenessIT Inventory Management
About
Results-driven IT support professional with experience in troubleshooting systems, managing hardware and software, and supporting network environments. Skilled in Windows system configuration, user account management, basic networking, system maintenance, and ensuring smooth IT operations.
Experience
IT Support Technician at Fixkar Solutions (2025-09 – Present)
- Manages Office 365 tenant. Installed and configured Windows systems and essential software applications.
- Diagnosed and resolved hardware, printer, and network connectivity issues.
- Configured and managed LAN and Wi-Fi networks, including routers.
- Handled user account creation, email setup, and access permissions.
- Monitored system performance and performed regular maintenance
- Installed and updated antivirus software and applied system security patches.
Junior IT Support Person at Prestige Apparels (2024-07 – 2025-09)
- Installed and configured Windows systems and applications
- Troubleshot hardware, printers, and connectivity issues
- Configured routers and Wi-Fi networks
- Managed user accounts and email setups
- Performed updates and antivirus installation
Education
Engineering (Intermediate (12th Grade)) in Engineering – SRE Majeed III College (2024-08)
Skills
IT Support EngineerDesktop SupportHelp DeskNetwork TroubleshootingMicrosoft 365
