Maria Ahsan

A versatile professional with hands-on experience as a Virtual Assistant, Marketing Executive, Telemarketer, Organizational Psychologist and Social Media Manager. From managing day-to-day tasks and creating engaging content to driving sales and building brand presence online. Whether it's organizing campaigns, handling client communications, Providing emotional support or boosting social media engagement.

Committed to applying empathy, critical thinking, and structured methods to help individuals navigate challenges and build resilience

Mental Health Helpline Counselor - Tuhoon

(2025-12)

Providing non-clinical emotional support through a 24/7 mental health hotline.

• Supporting callers in emotional distress through active listening, de-escalation, risk assessment, and referral support.
• Maintaining accurate documentation and adhere to hotline communication and confidentiality standards.

Organizational Psychologist - Car on Wheels

(2025 - 2025)

• Designed recruitment tools that improved hiring efficiency by 15% for office and field roles.
• Reduced them by conflict by 20% through nonviolent communication training and team-building exercises.
• Built a unified, respectful culture through cross-functional projects, diversity initiatives and inclusive reward system.

Marketing Executive - Sofcom

(2024 - 2024)

• Maintain a month-ahead content planner to ensure timely and consistent social media posts.
• Organize and actively participate in marketing campaigns and social events to promote brand awareness.
• Collaborate on graphic design projects, ensuring visually appealing and on-brand content for digital and print media.

HR INTERN - Sofcom

(2024 - 2024)

• Led talent acquisition efforts, conducting screenings, interviews, and technical hiring processes.
• Spearheaded employee engagement initiatives, organizing both indoor and outdoor events to foster team spirit and morale.
• Served as a company representative in multiple job fairs, effectively promoting the organization's brand and values.

SOCIAL MEDIA MANAGER - EZTOGLOW

(2023 - 2023)

• Created engaging blog posts and social media content that increased website traffic by 25%.
• Organized a monthly content calendar, which involved scheduling Facebook, Instagram, and Twitter posts for a client in the hospitality industry.
• Responded to and screened emails, prioritizing urgent messages for timely follow-up

VIRTUAL ASSISSTANT - ENTREPRENEUR

(2022 - 2022)

• Developed and delivered a comprehensive presentation on marketing strategies to increase brand awareness.
• Managed multiple calendars and scheduled appointments for executives using online tools.
• Coordinated virtual meetings, including setting up the virtual platform and sending out invitations to participants.

TELEMARKETER - AT&T

(2022 - 2022)

• Successfully conducted telemarketing campaigns, utilizing persuasive communication techniques and a customer-focused approach to generate leads and close sales.
• Consistently met and exceeded sales targets, contributing to the overall success of the sales team.

BS - Psychology - Bahria University (IPP)