Meh-Wish Shyk

To utilize best of my abilities, talent & qualities in a professional setup to achieve new career goals & objectives as a individual efforts to excel management professional in a reputable corporate institution.

Executive Secretary to C.E.O & all Group Directors - United Group of Companies Ltd.

(2019-07)

• Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes.
• Receive and screen phone calls and redirect them when appropriate.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)
• Make travel arrangements for executives.
• Handle confidential documents ensuring they remain secure.
• Prepare invoices or financial statements and provide assistance in bookkeeping.
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
• Maintain electronic and paper records ensuring information is organized and easily accessible.
• Conduct research and prepare presentations or reports as assigned.

Secretary of Chairman - Dynamic Logistics International (Pvt) Ltd.

(2017-02 - 2018-02)

• Receive and screen phone calls and redirect them when appropriate.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)
• Make travel arrangements for executives.
• Handle confidential documents ensuring they remain secure.
• Prepare invoices or financial statements and provide assistance in bookkeeping.
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
• Maintain electronic and paper records ensuring information is organized and easily accessible.
• Conduct research and prepare presentations or reports as assigned.

Sr. Executive Customer Services/Sales - Freight Manager (Pvt) Ltd – Cargo Airlines KHI - Karachi

(2007-12 - 2013-04)

GSA of Middle East Airlines/Czech Airlines/Air Astana & Aztec Airways

• Attending to all shipments related queries encompassing sales & customer services including complaints, etc; via phone/email/fax and keeping customer updated.
• Maintaining close coordination with other airlines on all operations related matters.
• Build and maintaining strong customer relationship through regular meetings and communication.
• Monitor, control and manage business operations to meet customer expectations and company goals.
• Liaise between customers and management to ensure smooth operations delivery.
• Communicating with overseas related all transshipment and destination offices through SITA system/email for all specified matters including: booking, pods, change of consignee & complaints, etc.
• Planning, tracking booking & follow up status of all shipments through EChamps (online booking system)
• Communicating with airlines for space reservations via phone/email/fax; etc.
• Worked as an Acting manager & handled all issues in the absence of management.
• Generating different kinds of reports (i.e. Weekly/Monthly Business Reports)

Graduate - Arts - Economics, English - Govt. Girls College of Women

Intermediate - Arts - BAMM PECHS College of Karachi

Matric - Commerce - HAPPY HOME Secondary School of Karachi