Minhaj Sheikh

E-Commerce & Marketplace Specialist with 8+ years of experience in Amazon, Walmart, Shopify, TikTok Shop, dropshipping, product listings, inventory, order management, SEO, Google Ads, and customer support. Experienced in managing high-volume marketplace operations, optimizing listings, monitoring account health, and resolving operational issues. Achieved 50% sales growth, managed 500K+ listing offers, and handled up to $120K in monthly Walmart sales.

Successfully resolved an Amazon account suspension and restored the account.

Doc Chasing Team Leader The Vision BPO • Karachi

February 2024 to July 2026

Leading medical documentation workflows and coordinating with healthcare providers to obtain required patient records.

Key Responsibilities

• Lead documentation operations and supervise team workflows.
• Coordinate with healthcare providers through fax communication.
• Track documentation status using Excel spreadsheets.
• Maintain data accuracy and perform quality assurance.
• Ensure HIPAA/company compliance and confidentiality.
• Support team productivity and operational efficiency.

E-Commerce & Dropshipping Specialist

MUSF TECH • Karachi

November 2024 to December 2025

Managed end-to-end e-commerce dropshipping operations across Amazon, Walmart, Shopify, and TikTok Shop, including product listings, order processing, inventory management, customer support, and account health monitoring.

Key Responsibilities

• Manage Amazon, Walmart, Shopify, and TikTok Shop marketplaces.
• Create, optimize, and maintain product listings across multiple platforms.
• Manage end-to-end dropshipping operations and place customer orders.
• Monitor and update daily inventory, stock levels, pricing, and product availability.
• Process and track orders while ensuring timely fulfillment.
• Provide customer support and resolve order-related issues and inquiries.
• Monitor Amazon account health, performance metrics, policy compliance, and listing issues.
• Successfully handle and resolve an Amazon account suspension and restore the account.
• Monitor product and marketplace performance to identify and resolve operational issues.
• Maintain accurate records of orders, inventory, product information, and marketplace activities.

Marketing Associate

AHF Technologies • Karachi

February 2022 to January 2024

Managed e-commerce operations, digital marketing campaigns, website management and customer support across multiple platforms.

Key Responsibilities

• Manage Amazon & Walmart marketplaces.
• Manage & Handle shopping website updates.
• Run Google Ads, Google Shopping & Google Analytics.
• Optimize SEO and improve product visibility.
• Optimize product listings and manage inventory.
• Process orders and provide customer support.
• Build backlinks through blogs, social media & videos.
• Monitor performance and generate reports.

Doc Chasing Specialist

Click2Click Marketing • Karachi

August 2020 to January 2022

Performed documentation management tasks and coordinated with healthcare providers to collect and maintain medical records.

Key Responsibilities

• Send fax requests and follow up for medical records.
• Maintain tracking reports in Excel.
• Perform data entry and record updates.
• Ensure documentation quality and completeness.
• Maintain confidentiality and follow compliance.
• Support documentation team with daily tasks.

Amazon Product Listing Executive

Synergy Time • Karachi

January 2019 to January 2021

Managed Amazon dropshipping operations and optimized product listings to increase visibility and sales.

Key Responsibilities

• Research products and identify best-selling items.
• Optimize product listings with keywords.
• Conduct competitor analysis.
• Monitor performance and improve listings.
• Handle dropshipping operations.
• Increase sales through listing optimization.

Amazon Product Listing Executive

Mexyon Private Limited • Karachi

February 2018 to December 2018

Managed Amazon product listings and supported inventory and order management.

Key Responsibilities

• Create and optimize product listings.
• Conduct keyword research.
• Manage inventory and product updates.
• Support order processing.
• Research marketplace trends.
• Improve product visibility and sales.

Intermediate in I.Com – Allama Iqbal Open University (March 2026 to Present)

Matriculation in C.S. – The Horizon School (March 2004 to April 2017)