Mu M

To secure the position of a customer service professional where I can use my communication skills and experience to contribute to a dynamic team and grow professionally, while delivering excellent service and ensuring customer satisfaction.

CUSTOMER SERVICE

• Delivered exceptional customer service by addressing client needs and providing effective solutions.
• Maintained strong customer relationships through clear communication and professional assistance.

CALLING CENTER - Dubai

• Provided exceptional customer service in a fast-paced call center environment in Dubai.
• Handled inbound and outbound calls, addressing customer inquiries and resolving issues efficiently.
• Achieved performance targets related to call quality, customer satisfaction, and response time.

Salesman - Maki Cloth Market

Salesman – Maki Cloth Market (5 Years)

• Worked for 5 years as a Salesman in Maki Cloth Market.
• Provided excellent customer service and assisted customers in selecting the best products.
• Handled sales, maintained good customer relations, and achieved sales targets.
• Managed stock and ensured an attractive display of merchandise.

KNITTING OPERATOR

• Skilled in operating circular and flat knitting machines for fabric production.
• Experienced in machine setup, thread handling, and troubleshooting knitting issues.
• Maintained production quality and followed safety standards on the factory floor.

CLOTH MARKET - Dubai

• Provided exceptional customer service in a fast-paced cloth market environment in Dubai.
• Handled inbound and outbound calls, addressing customer inquiries and resolving issues efficiently.
• Achieved performance targets related to call quality, customer satisfaction, and response time.

FARMING

• Skilled in managing agricultural tasks such as soil preparation, seed sowing, fertilizer application, and pest control.

COOKING

• Able to prepare meals for both small families and large gatherings, maintaining taste and quality at all times.

A Level - Pakistan

Matric - BISE Faisalabad