Mudassir Naeem

Results-oriented Restaurant Manager with 8+ years of experience in restaurant operations, team leadership, customer service, inventory management, sales growth, and food safety compliance. Proven ability to manage daily operations, improve customer satisfaction, lead high-performing teams, and achieve business targets. Recognized as RGM of the Year and certified in Food Safety.

Restaurant Manager - Dunkin

• Manage daily restaurant operations and ensure smooth workflow.
• Lead, train, and supervise team members.
• Monitor sales performance and operational KPIs.
• Ensure compliance with food safety and quality standards.
• Handle customer concerns and maintain service excellence.
• Control inventory and reduce operational losses.

Restaurant Manager - Pizza Max

• Supervised restaurant operations and staff performance.
• Maintained food quality and customer satisfaction standards.
• Managed inventory, ordering, and stock control.
• Achieved sales and operational targets.
• Ensured compliance with company policies and food safety procedures.

Intermediate

Certificate - Information Technology