Muhammad Saim
Customer Service Representative | BSSE Student
Talent
RawalpindiMember since August 21, 2026
Strong communication skillsProblem-solving abilityCustomer service & verificationWeb development fundamentalsTeam collaborationTime management
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Strong communication skillsProblem-solving abilityCustomer service & verificationWeb development fundamentalsTeam collaboration
About
Motivated professional with 8–9 months of experience as a Customer Service Representative / Verifier, backed by hands-on exposure to web development. Currently pursuing a Bachelor's in Software Engineering. Strong communicator with a practical approach to solving problems and delivering results.
Experience
Customer Service Representative - Mars BPO
(2025-03 - 2025-12)
- Delivered consistent, high-quality customer support, resolving client queries efficiently.
- Applied strong communication skills to handle customer interactions professionally.
- Utilized problem-solving ability to address and resolve customer issues effectively.
- Worked as part of a verification process, ensuring accuracy and reliability in client data.
Web Development Intern - Azlaan Technologies - Bahria Town Phase 7, Rawalpindi
(2024-01 - 2024-04)
- Gained hands-on experience in web development practices and workflows.
- Assisted in development tasks, contributing to real-world project work.
- Built foundational technical skills alongside strong workplace communication.
Education
Bachelor of Software Engineering - Software Engineering - NUML University
Intermediate - Computer Science - Askaria College (2021-09 - 2023-08)
Matriculation - Science - Army Public School (2011-04 - 2021-07)
Skills
Customer Service RepresentativeBSSE Student
