Muhammad Sufyan
Global Sales & Business Development Professional
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About
Results-driven Sales and Business Development professional with over 5 years of success in the global telecom and BPO industry. Proven ability to exceed sales targets, build strong client relationships, and drive consistent revenue growth. Experienced in B2B and B2C telecom sales, including top US brands such as AT&T, DIRECTV, T-Mobile, Frontier, Spectrum, and EarthLink.
Recognized as Top Seller for 12+ consecutive months with an average of 60+ sales per month. Skilled communicator and negotiator who thrives in competitive, fast-paced markets and is passionate about delivering results that exceed expectations.
Experience
Sales Specialist (Inbound, B2C) at The Innovative Systems (2023-06 – Present)
- Promote and sell telecom services across major US providers including DIRECTV, AT&T, T-Mobile, Frontier, Spectrum, EarthLink, Windstream, and Viasat.
- Consistently exceed monthly targets with an average of 60+ successful sales per month.
- Recognized as Top Seller for maintaining the highest conversion rate and customer satisfaction levels.
- Deliver product expertise, personalized recommendations, and long-term client retention strategies.
Sales Specialist (Outbound, B2B) at Solutech BPO (2021-03 – 2023-05)
- Managed outbound B2B sales campaigns for US truck dispatching and logistics solutions.
- Developed qualified leads, conducted client outreach, and negotiated service agreements.
- Contributed directly to monthly revenue growth through effective business development and consultative selling.
- Utilized CRM tools to optimize sales funnel performance and improve conversion rates.
Customer Service Representative at Abacus Outsourcing (2019-10 – 2021-02)
- Responded to inbound inquiries and resolved customer issues with professionalism and accuracy.
- Achieved consistently high satisfaction scores through empathy, responsiveness, and strong product knowledge.
- Supported team performance goals through collaboration and proactive customer care.
Education
B.Com in Accounting & Finance – Govt. Islamia College Baddomalhi Narowal (2015-01 – 2017-01)
Intermediate (I.Com) – Govt. Islamia College Baddomalhi Narowal (2013-01 – 2015-01)
