Muhammad Umar
Customer Service Executive
Talent
Karachi, Sindh, PakistanMember since October 5, 2026
Customer Service
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Customer Service
About
Detail-oriented professional combining a commerce education with technical IT skills and professional customer support experience. Adaptable, organized, and dedicated to delivering high-quality results in both team-oriented and independent roles.
Experience
Customer Service Executive - IBEX - Karachi
- Handled customer inquiries and support tickets via phone and email.
- Maintained service quality and followed company protocols.
Cashier, Assistant Cashier & Booth Supervisor - Bank Alfalah - Sky tower, Main Branch, Shaheen Complex & Korangi | Currency Exchange
- Process accurate foreign currency transactions and balance daily cash drawers.
- Deliver exceptional service to clients by efficiently resolving inquiries and facilitating smooth currency exchange transactions.
Education
Batchelor in Commerce | B.Com - University of Karachi (2025)
Diploma of Associate Engineering - CIT - YMCA Karachi (2021 - 2024)
Matriculation - Computer Science - Karachi Public School (2021 - 2021)
Skills
Customer Service Executive
