Mujtaba Baig
IT Helpdesk Support | CCNA | Networking & Technical Support | Project Management & ICT Expert
Talent
LahoreMember since May 6, 2026
IT Support & Helpdesk OperationsHardware & Software TroubleshootingNetwork Fundamentals (IPv4, IPv6, Subnetting)Routing & Switching BasicsActive Directory & User ManagementSystem Configuration & MaintenanceNetwork Monitoring & Issue ResolutionTicketing Systems Handling
·
Hire this person
Send a job offer directly to this candidate
IT Support & Helpdesk OperationsHardware & Software TroubleshootingNetwork Fundamentals (IPv4, IPv6, Subnetting)Routing & Switching BasicsActive Directory & User Management
About
Detail-oriented IT graduate with hands-on experience in helpdesk support, system troubleshooting, and network monitoring. Proven ability to resolve technical issues efficiently, enhance system performance, and improve user satisfaction. Seeking an opportunity to contribute technical expertise and problem-solving skills in a dynamic IT environment.
Experience
IT Helpdesk Intern at Muslim Commercial Bank (2025-11 – 2025-12)
- Resolved 58+ technical support issues related to hardware, software, and networking
- Configured and maintained 25+ workstations ensuring system stability
- Monitored network performance and resolved connectivity issues
- Assisted in implementing security protocols and system updates
Education
Bachelor of Professional Studies in Information Technology – University of Management and Technology (2021 – 2025)
Skills
IT Helpdesk SupportCCNANetworking & Technical SupportProject Management & ICT Expert
