Adi Khan
Customer Service Officer
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About
My goal is to deliver the best results for any department with honesty and dignity. I am highly motivated and committed to contributing my efforts to enhance the goodwill and reputation of your esteemed organization. Enthusiastically seeking an opportunity to utilize my skills effectively within your department.
Experience
Customer Service Officer - Habib Bank Limited
(2013-07 - 2016-06)
- Review all invoices for appropriate documentation and approval prior to payment.
- Sort and distribute incoming mail.
- Process check requests, Audit and process credit card bills.
- Assist in month end closing.
SENIOR STORE MANAGER - Yum Chinese & Thai Restaurant ISLAMABAD - Islamabad
(2016-06)
Manage all day-to-day store activities including smooth store operations & maintaining high standards of cleanliness, organization, and safety.
- Oversee inventory management, stock replenishment, and loss prevention activities.
- Coordinate with supply chain and procurement teams for timely deliveries and accurate stock levels.
- Ensure store displays and visual merchandising meet brand standards.
Supply Chain Executive - Yum Chinese & Thai Restaurant ISLAMABAD - Islamabad
(2016-06)
- Plan and manage the entire supply chain cycle from procurement to delivery.
- Source, negotiate, and manage contracts with suppliers and vendors.
- Monitor inventory levels and ensure optimal stock levels to avoid shortages or overstocking.
- Coordinate with the warehouse and logistics teams to ensure timely dispatch and delivery of goods.
- Maintain accurate records of shipments, invoices, and supplier payments.
HR Operations & Administration - EM EN CAFFE ISLAMABAD - Islamabad
(2021-04)
- Manage full recruitment cycle including job postings, screening, interviews, & hiring.
- Prepare job descriptions and employment contracts.
- Maintain and update employee records in HR systems.
- Prepare HR reports, letters, and official correspondence.
- Manage attendance, leaves, and punctuality records.
- Coordinate with finance for payroll processing and employee benefits.
Head of Procurement Dep - EM EN CAFFE ISLAMABAD - Islamabad
(2021-04)
- Develop and implement procurement strategies aligned with organizational goals.
- Identify cost-saving opportunities through vendor negotiations and sourcing alternatives.
- Forecast procurement needs based on company operations and project plans.
- Negotiate contracts, terms, and pricing with vendors.
- Monitor supplier performance and ensure compliance with agreements.
Production Manager - EM EN CAFFE ISLAMABAD - Islamabad
(2021-04)
- Plan, Organize & supervise daily stock production to achieve quality, efficiency & output targets.
- Ensure strict compliance with hygiene & food safety & quality standards across all production line.
- Monitor & control Raw material consumption, wastages & overall production efficiency.
Manager Operation & Supply Chain Executive Centralized Warehouse - THE MONAL GROUP ISLAMABAD - Islamabad
(2024-12 - 2026-01)
Head Of Procurement & Warehouse Manager - ZUS COFFEE INTERNATIONAL (PVT) LTD
(2026-01)
Education
M.Sc - Statistics - Bahauddin Zakariya University Multan (2015)
B.Sc - Computer Science - Bahauddin Zakariya University Multan (2012)
F.Sc - Pre engineering - Board of Intermediate & Secondary Education Multan (2010)
S.Sc - General group - Board of Intermediate & Secondary Education Multan (2007)
