Hospitality and travel services professional with hands-on experience in customer-facing roles
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Hospitality and travel services professional with hands-on experience in customer-facing roles, including restaurant operations and travel consultancy. Experienced in assisting clients, handling requests efficiently, and maintaining high service standards in fast-paced environments. Able to communicate effectively with people from diverse backgrounds, adapt to changing situations, and deliver a professional customer experience while balancing multiple responsibilities.
Travel Consultant & Agent - Aerolinks Travel Limited - London, England
(2025-03 - 2026-05)
As a Travel Consultant & Agent, I specialize in designing and managing comprehensive holiday packages tailored to client preferences worldwide. My responsibilities include coordinating flights, hotels, visas, private transportation, excursions, and other travel services, while ensuring seamless organization and a high-quality travel experience from start to finish.
Senior Order Taker - Kanak Family Restaurant - Lahore
(2024-01 - 2024-10)
Worked as an Order Taker in a busy restaurant, assisting customers with orders, answering inquiries, and ensuring a smooth and positive dining experience. Maintained professional communication with guests and team members while handling customer needs efficiently. Developed strong customer service, teamwork, and problem solving skills in a fast paced hospitality environment.
Bachelors - Business Administration - GCUF (2024-11)