HR Manager at Bank OF China Limited Pakistan Operations (Present)
Managing complete employee lifecycle, HR operations, and compliance functions.
- Managing the complete employee lifecycle, including recruitment, onboarding, transfers, and resignation processing.
- Maintaining accurate leave and attendance records, ensuring data integrity for allowance preparation.
- Handling medical insurance matters, including enrollment, updates, and claim coordination.
- Preparing and submitting SBP-related HR reports in line with regulatory requirements.
- Coordinating employee documentation, personnel files, and confidential records with high accuracy.
- Addressing employee queries and providing timely HR support across departments.
- Assisting in training nominations, maintaining training data, and ensuring proper documentation.
- Supporting visa-related HR documentation and coordination when required.
- Preparing official HR letters, memos, and internal communications with clarity and professionalism.
Administration Manager at Bank OF China Limited Pakistan Operations
Directed administrative operations and facilities management across office and residential locations.
- Directed administrative operations and facilities management across office and residential locations.
- Developed procurement strategies, led contract negotiations, and ensured high-quality vendor performance.
- Oversaw full lease management cycle including renewals, market assessment, and documentation.
- Ensured strong compliance with internal controls, policy requirements, and regulatory standards.
- Managed asset lifecycle, ensuring accurate tracking, budgeting, and reporting.
- Led coordination of maintenance, repair activities, and service continuity across all premises.
- Prepared and reviewed budgets, monitored expenditures, and identified cost optimization opportunities.
- Coordinated corporate events, official visits, and high-level meetings.
- Ensured prompt resolution of operational issues and supported senior management with timely updates.
Assistant Administration Manager at Bank OF China Limited Pakistan Operations
Managed office and residential premises with focus on operations, procurement, and compliance.
- Managed office and residential premises, ensuring uninterrupted daily operations and strict compliance with internal and regulatory guidelines.
- Handled procurement and vendor management, including quotation evaluation, negotiations, contract finalization, and service monitoring.
- Administered lease agreements, tenancy renewals, and coordination with landlords and vendors.
- Maintained fixed asset records, updated inventory, and ensured audit readiness.
- Processed payments for rents, utilities, vendors, and maintenance services with complete accuracy.
- Coordinated visa processing, travel arrangements, and required documentation for staff.
- Responded to administrative issues and staff concerns promptly to ensure smooth operations.
- Oversaw maintenance activities including electrical, plumbing, HVAC, generator, and other essential services.
- Supported cost control, budgeting, and operational improvement initiatives.
Administration Officer at Bank OF China Limited Pakistan Operations
Managed premises-related services, vendor management, and daily operations.
- Managed premises-related services, including vendor management, daily operations, and maintenance of office and residential properties.
- Assisted the Manager Administration in vendor selection and price negotiations.
- Oversaw procurement of stationery, housekeeping supplies, and office equipment; processed vendor bills and other payments.
- Maintained office pool cars and managed drivers, including monitoring and analyzing fuel expenses.
- Initiated budgets for various procurement tasks and coordinated with vendors on projects.
- Arranged gifts for customers and staff, organized internal events, and ensured smooth housekeeping operations.
- Processed visa documents for Chinese staff and managed the maintenance of fire alarm, electric panel and air conditioning systems.
- Handled contract renewals for insurance, fire alarms, server room ACs, and residential properties.
- Coordinated with Air travel agent for air ticket arrangements and processed related payments.
- Liaised with the Dolmen team on office matters and served as the focal point for security issues, including coordination with foreign security centers.
- Conducted AML screening of vendors and security officers, maintained an asset file, and ensured all assets were properly tagged.
- Coordinated with law firms for the legal vetting of agreements and managed approval processes from management.
- Submitted reports to the State Bank of Pakistan and resolved internal and external complaints.
- Prepared payment approvals, initiated budget approvals, drafted internal memos, and recorded minutes of meetings.
Universal Teller at Bank OF China Limited Pakistan Operations
Banking operations and compliance functions including AML screening and regulatory coordination.
- Founding member of Bank of China Ltd Pakistan Operations.
- Anti-Money Laundering screening of all the Corporate and Financial Institution accounts.
- Developing and maintaining KYC profiles of corporate accounts.
- Respond to notices received from Law Enforcement Agencies (L.E.A) against sanction entities and individual.
- Maintain comprehensive data of banking transactions and report to Reporting Analyst in timely manner.
- Currency Transaction Reporting to Risk & compliance Department.
- Coordinate with Regulatory Authorities like SBP to comply the regulations related with banking operations.
- Authorized representative of Bank of China to deal with Currency Management Department, Banking Services Corporation, SBP
- Coordinate with NIFT for membership of local clearing house and day to day clearing matters.
- Coordinate with legal consultants of the Bank to get the legal opinion of different branch banking matters
- One window document scrutiny for account opening
- Coordinating with corporate clients for business meetings
- Opening and maintaining of Personal & Corporate Accounts
- Safe keeping of Bank Passbooks with reconciliation on every day end
- Providing Bank Passbooks to customers as requested
- Coordinate & deal with different vendors like machine vendors, stamp & stationary vendors
Branch Service Officer at Bank Alfalah Ltd. Pakistan (2016-04 – 2017-07)
Banking operations and service quality management.
- Responsible for the preparation of the service quality reports.
- Open new accounts and closing accounts.
- Alternations to existing savings and current accounts.
- Processing Internet banking requests
- Processing SMS banking and SMS alert requests
- Stop payment requests and maintaining stop payment register
- ATM and Cheque Books delivery with daily balancing
- Deals in all kind of remittance operation from making of Demand Drafts, Bankers Cheques, to process the payment of demand drafts and banker cheques.
- Monitoring of expense and claims sent for payment.
- AML verification from the different branches.
- Settlement of all the utility and expenses GL on daily basis.
- RTGS transaction from requesting of the customer and send to treasury department
- Maintain Portal Generate reports daily, Weekly, Monthly reports for audit.
- Tax Deduction and report submitted to SBP.
- Receiving and verifying invoices and requisitions for goods and services.
- Verifying that transactions comply with financial policies and procedures.
- Meeting with new customers for promote the products.
Intern at Bank Alfalah Ltd. Pakistan
Banking operations training and learning.
- Filling customer slips and account opening forms.
- Learn how to send clearing and fund transfer
- Required document for individual account opening.
