Naveed Alam

Reliable and organised office operations professional with experience in administration, staff coordination, reception, documentation, attendance-related follow-up, maintenance coordination and daily office support. Experienced in working independently, coordinating with employees and service providers, maintaining records and ensuring routine office activities are completed properly. Comfortable using Microsoft Office, Google Workspace and digital communication tools.

Professional, responsible and detail-oriented with a strong focus on keeping office operations organised and running smoothly.

Office Operations Support Supervisor at Azzurri Tech (2022 – 2026)

• Coordinated day-to-day office operations and administrative activities.
• Supervised staff tasks and followed up to ensure assigned responsibilities were completed.
• Maintained office documentation, records and operational information.
• Coordinated meetings and communicated with employees, clients and management.
• Identified office maintenance and facility issues and coordinated with relevant service providers.
• Followed up on operational issues until they were resolved.
• Supported management with administrative and coordination tasks.
• Helped maintain an organised, professional and functional office environment.
• Assisted with customer communication and business correspondence.
• Supported business development activities and client meetings.

Senior Supervisor / Office Manager at Green Hall Academy (2012 – 2022)

• Supervised and coordinated 20–30 staff members.
• Managed daily administrative and operational activities.
• Monitored staff responsibilities and followed up on assigned tasks.
• Handled visitors, parents, students and general enquiries.
• Maintained records and confidential documentation.
• Coordinated meetings between management, staff, parents and students.
• Handled complaints and resolved routine operational issues.
• Coordinated maintenance and general facility requirements.
• Supported the establishment and operation of two new branches.

Front Desk Officer at Laforma Medical Center (2026-01 – Present)

• Manage reception and welcome patients and visitors professionally.
• Handle telephone calls, WhatsApp enquiries and appointments.
• Maintain electronic records and daily administrative reports.
• Coordinate schedules with doctors and staff.
• Receive payments and maintain related documentation.
• Handle routine customer enquiries and coordinate their resolution.
• Maintain an organised and professional reception area.

Clinical Assistant — Part-Time at Nimra Medical Center (2018 – Present)

• Support daily clinic administration and operations.
• Maintain patient records and appointment information.
• Maintain cleanliness, hygiene and organisation of clinical areas.
• Coordinate with doctors, patients and clinic staff.
• Assist with routine administrative and operational requirements.

Diploma in Homeopathic Medical Science (DHMS) in 4-Year Professional Programme — Bachelor’s-Level Education – Yasir Niaz Homeopathic Medical College

Diploma in Dental Hygiene in 2-Year Programme — FSc-Level Education – Ace Institute of Health Sciences

Clinical Assistant Diploma – Government Vocational Training Institute (2001 – 2003)