Nousheen Farid
HEALTHCARE COORDINATOR | PATIENT CARE | MEDICAL ADMINISTRATION
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About
Healthcare coordination professional with 10+ years of experience in tertiary healthcare, specializing in patient coordination, medical administration, transplant coordination, scheduling, multidisciplinary communication, documentation and patient support. Experienced in coordinating complex cases across patients, families, physicians, nurses and allied-health teams while maintaining accurate records, confidentiality and continuity of care. Strong background in oncology services, liver and kidney transplant coordination, patient counseling and healthcare operations.
Seeking a remote Medical Virtual Assistant, Patient Care Coordinator, Healthcare Administrative Coordinator or Medical Scheduler position.
Experience
Medical Social Officer / Patient Coordinator / Transplant Coordinator - Sindh Institute of Urology & Transplantation (SIUT) - Karachi
(2025-01)
- Coordinate liver and kidney transplant cases from initial evaluation through follow-up, working across patients, families, physicians, nurses and allied health professionals.
- Manage oncology OPD and ward operations including scheduling, admissions, continuity of care and coordination of multiple service requirements.
- Coordinate multidisciplinary stakeholders to support timely communication, task follow-up and smooth delivery of patient-centred services.
- Conduct psychosocial and socioeconomic assessments to identify social needs, barriers to care and appropriate welfare or support pathways.
- Provide structured counseling and information sessions for patients and caregivers, adapting communication to different educational and social backgrounds.
- Maintain accurate patient records and documentation with close attention to confidentiality, ethical standards, follow-up and continuity of care.
- Support patient education and service activities through coordination with clinical teams and participation in patient-facing initiatives.
Medical Social Officer / Patient Coordinator / Transplant Coordinator - Sindh Institute of Urology & Transplantation (SIUT) - Karachi
(2014-01 - 2019-12)
- Supported liver and kidney transplant programmes through patient coordination, preparation, documentation and follow-up.
- Conducted psychosocial and socioeconomic assessments to support patient welfare and access to financial assistance.
- Counseled patients and caregivers on treatment pathways, transplant readiness and post-operative care.
- Assisted transplant clinics and inpatient services while coordinating information between patients, families and healthcare teams.
- Contributed to patient education initiatives and translated complex information into understandable guidance for patients and caregivers.
Education
Master of Social Sciences - University of Karachi (2014)
Bachelor of Arts - Education & Social Work - Osmania Girls College (UOK Affiliated) (2012)