Rafay Arshad

Foreign exchange and branch operations professional with 10+ years of progressive experience in currency exchange, cash management, remittances, and regulatory compliance within Pakistan's financial services sector.

Currently Booth

Manager at Faysal Islami Currency Exchange (a subsidiary of Faysal Bank), overseeing cash operations, foreign remittances, KYC/AML compliance, and branch security. Strong record of regulatory reporting accuracy, fraud prevention, and team supervision in fast-paced, highly regulated environments. Seeking to bring proven compliance and operations expertise to an international financial services organization.

Booth Manager - Faysal Islami Currency Exchange (Pvt) Ltd. - Faisalabad, Pakistan

(2025-09)

Manage daily foreign currency purchase/sale, payments, inward/outward remittances, utility bill collection, and cash sorting in full compliance with FICEC and State Bank of Pakistan (SBP) regulations and turnaround-time standards.

• Prepare and process vouchers for all daily booth operations, ensuring accuracy and regulatory compliance.
• Conduct customer screening and biometric verification, accurately recording KYC details in the core system.
• Perform end-of-day cash balancing and reconciliation against the FMS core business system, including physical cash inventory checks in the branch vault.
• Ensure correct sorting, storage, and handling of local and foreign currency per SBP cash-handling guidelines.
• Monitor CCTV recording and back-up systems, promptly reporting disruptions to maintain uninterrupted surveillance.
• Coordinate secure physical cash movement between the booth/branch vault, other branches, and approved security companies.
• Ensure timely, accurate CTR/STR (Currency Transaction Report / Suspicious Transaction Report) submissions without exception.

Branch In-Charge - Ravi Exchange Company (Pvt) Ltd. - Pakistan

(2015-05 - 2025-09)

Managed and controlled all foreign currency transactions, telegraphic transfers (TTs), demand drafts (DDs), and branch operating expenses over a 10-year tenure.

• Supervised daily and monthly closing procedures, ensuring full accuracy of branch financial records.
• Maintained vigilant awareness of counterfeit local and foreign currency, safeguarding the branch against fraud.
• Sorted, counted, and secured local and foreign currency holdings and company assets, including equipment and cash.
• Drove branch performance by achieving inward and outward remittance targets and maximizing foreign currency buying/selling volumes.
• Supervised and directed all branch staff, ensuring adherence to company policy, SBP regulations, and AML/CFT requirements.
• Managed branch operations with a strong emphasis on ethical standards, integrity, and sound financial governance.
• Resolved customer and employee concerns promptly, contributing to strong satisfaction and retention.
• Partnered with the Regional Manager on branch objectives, policy formulation, and budget planning; conducted performance evaluations and implemented corrective actions.

BBA (Hons) - Finance - National College of Business Administration & Economics (NCBA&E) (2022)

Intermediate in Commerce - Board of Intermediate & Secondary Education (2008)

Matriculation - Computer Science - Board of Intermediate & Secondary Education (2006)