Samrina Gill

Freight forwarding professional with 6+ years of experience in ocean freight operations, carrier rate negotiation, and customer service. Skilled at building strong relationships with sea carriers and key accounts, managing file creation and shipment documentation, and resolving service issues to keep shipments moving on time. Comfortable liaising across sales, operations, and network offices, with a solid working knowledge of import/export processes and freight forwarding SOPs.

Assistant Manager – Operations (Air & Ocean Freight) at TCS Logistics (Pvt.) Ltd (2023-10 – Present)

• Build and maintain strong working relationships with ocean carriers, negotiating competitive rates and capacity for customer shipments.
• Act as a key point of contact for customers on ocean and air shipments, resolving issues and providing regular status updates.
• Manage file creation and end-to-end shipment documentation, ensuring accurate, compliant execution in line with company SOPs.
• Coordinate with clearing agents, carriers, and internal teams to act quickly on urgent issues, supporting on-time delivery and cost savings.

Sales Support Executive – Freight Pricing & RFQ Management at Kerry Freight Pakistan (2021-09 – 2023-10)

• Negotiated ocean and air freight rates with carriers and overseas partners to secure competitive, reliable solutions for customers.
• Assisted the sales team and customers with day-to-day export/import inquiries, quotations, and account start-up documentation.
• Monitored freight market trends and competitor pricing to inform service offerings and maintain a competitive edge.

Operations & Documentation Executive at Kerry Freight Pakistan (2019-03 – 2021-08)

• Managed shipment documentation, including Bills of Lading, Shipping Instructions, and Cargo Release Orders, for accurate job execution.
• Liaised with airlines, shipping lines, and customs authorities to ensure smooth, on-time cargo clearance.
• Maintained freight security and documentation accuracy in line with company policies and operational procedures.

MBA in Supply Chain Management – University of Karachi

Bachelor of Commerce & Economics in Commerce & Economics – Government College of Commerce & Economics