Manager Export / Import / Local at TATA BEST FOODS LTD. (2013-11 – Present)
Food Company of Pakistan Ltd, Karachi (TATA Best Foods Limited). Manager responsible for export, import and local operations including international orders, shipments, documentation, and compliance with regulatory requirements.
- Manage international export orders and import shipments including machinery, packaging materials, and food ingredients while ensuring compliance with Export Facilitation Scheme (EFS) and applicable tax regulations.
- Plan and coordinate export shipments with production, supply chain teams, freight forwarders, and shipping lines to meet vessel schedules and customer delivery deadlines.
- Handle complete pre-shipment and post-shipment documentation, including Form-E (FI), CRO / Loading Programs, customs declarations, and export documentation.
- Prepare and verify commercial invoices, packing lists, and customs documents for shipment through sea and air cargo.
- Coordinate with Animal Quarantine Department, Chamber of Commerce, and Embassies for certification and attestation of export documents as required by importing countries.
- Arrange container loading programs, container gate-in, and port handling in coordination with freight forwarders and clearing agents.
- Prepare Bill of Lading instructions, LOI, and Telex Release requests for shipment release at destination.
- Manage insurance documentation and coordination with insurance companies for export shipments.
- Maintain international customer ledgers and monitor payments, ensuring timely receipt of export proceeds.
- Coordinate with banks and finance department for payment realization, foreign currency conversion, and reconciliation.
- Resolve customer payment discrepancies and ledger reconciliations through direct communication with international buyers.
- Address customer claims related to quality or shrinkage, and process approved credit notes or debit notes.
- Ensure compliance with State Bank of Pakistan (SBP) regulations, including monitoring overdue export payments and responding to regulatory requirements.
- Track imported packaging materials under the EFS scheme and ensure timely re-export in compliance with regulatory requirements before Bill of Entry expiry.
- Support domestic sales operations through sales forecasting, customer ledger monitoring, and payment recovery coordination.
- Ensure timely issuance of delivery orders, sales contracts, and invoices for local customers.
- Process vendor invoices related to clearing, freight, and insurance, ensuring accurate verification and submission to the Accounts Department for timely payment.
Officer Import at Saya weaving mills (Private) limited (2013-08 – 2013-11)
Textile Company of Pakistan Ltd, Karachi. Officer Import responsible for managing import operations for raw materials, accessories, and machinery from multiple Asian countries.
- Managed import operations for raw materials, accessories, and machinery from Hong Kong, Singapore, Taiwan, Korea, and China.
- Arranged Proforma Invoices, advance payments, and establishment/amendment of Letters of Credit (LCs).
- Verified customs tariff classifications and calculated applicable duties and taxes.
- Coordinated with banks for LC documentation and retirement of import documents.
- Negotiated pricing terms with suppliers under FOB, FCA, CFR, and CPT Incoterms.
- Planned import logistics via air and sea freight to minimize production lead time.
- Supervised customs clearance, bonded goods clearance, transportation arrangements, and clearance under bank guarantees.
- Followed up with international suppliers to ensure timely shipment dispatch.
Assistant Manager Export at Home Furnishings Ltd. (Karachi Export Processing Zone Authority) (2006-04 – 2012-12)
Home Made Textile Company of Pakistan Ltd, Karachi & Lucky Tex Pakistan Pvt Ltd (Textile Unit). Assistant Manager Export responsible for planning and executing export shipments for textile products and maintaining export documentation.
- Planned and executed export shipments for textile products via sea and air freight.
- Prepared export customs documentation and customer documentation as per LC terms and customer requirements.
- Coordinated with freight forwarders to obtain competitive freight rates and booking schedules.
- Liaised with clearing and forwarding agents to ensure timely customs clearance and shipment dispatch.
- Arranged containers, transport vehicles, and cargo handling for export shipments.
- Managed duty drawback claims and submission to banks.
- Maintained export sales records, export registers, and shipment documentation.
- Coordinated shipment bookings for FOB shipments with shipping lines and freight forwarders.
- Maintained price list records and distributed updates to relevant departments.
- Executed special assignments assigned by senior management.
- Implemented digital documentation systems, maintaining both soft and hard records to improve document management.
- Introduced Excel automation tools to reduce manual paperwork and improve operational efficiency.
- Established email-based documentation approvals, improving record transparency and accountability.
