Sikander Mehdi

Provided technical support to end-users by troubleshooting and resolving hardware and software issues. Supported the setup and configuration of servers. Assisted in the installation, configuration, and maintenance of computer systems and networks.

IT Support Intern - Pixact technologies

(2021-05 - 2021-06)

• Provided technical support to end-users by troubleshooting and resolving hardware and software issues.
• Supported the setup and configuration of servers.
• Assisted in the installation, configuration, and maintenance of computer systems and networks.
• Diagnosed technical problems and resolved issues related to operating systems, applications, and network connectivity.

IT Support - Pixact technologies

(2021-06 - 2026-03)

• Installed and configured IP-based surveillance systems (IP Cameras + NVR) across office environments to ensure 24/7 security monitoring.
• Diagnosed and resolved issues related to hardware, software, network connectivity.
• Installed, configured, and maintained AD and Domain server.
• Assisted in setting up and configuring network devices, including routers, switches ensuring stable connections across the company's internal network.
• Troubleshot and resolved hardware, software, and network issues.
• Configured and maintained VPN connections for secure remote access.

Bachelor - Computer Science - Iqra University (2020-08 - 2024-08)

Intermediate - Superior Boys Science College (2018-06 - 2020-06)

Matriculation - Metropolitan academy (2016-02 - 2018-04)