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CUSTOMER SUPPORT | SALES SUPPORT | BUSINESS OPERATIONS
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About
Motivated and customer-focused professional with hands-on experience in customer support, sales support, cash handling, and business operations. Skilled in communication, problem-solving, teamwork, and managing customers professionally. Eager to contribute to a growth-oriented organization and deliver excellent service with dedication and integrity.
Experience
Chat Sales Support - Fortune Tech - Karachi, Pakistan
- Handled customer queries through chat support professionally.
- Assisted customers with product/service information and sales support.
- Maintained positive communication and customer satisfaction.
- Worked in a fast-paced environment while managing multiple chats.
Customer Support Representative - K.H. Solutionz - UAE - Based Campaign
- Provided customer support for UAE-based clients via calls and chat.
- Handled inbound/outbound calls for sales and customer assistance.
- Assisted customers with product information and order placements.
- Resolved customer issues and ensured a high level of satisfaction.
- Achieved sales targets by effectively communicating with potential customers.
Customer Operations Assistant - FCS - Karachi, Pakistan
- Managed customer interactions and handled inquiries professionally.
- Assisted in daily business operations and administrative tasks.
- Handled basic cash transactions and maintained records.
- Supported inventory coordination and customer service activities.
- Ensured smooth operations and maintained accurate documentation.
Education
BS - Business & Information Technology (BBIT) - Virtual University of Pakistan
Intermediate - Pre-Medical - Sindh Government Science College, Karachi
