Talha Batoor Marwat

Energetic and motivated professional with hands-on experience in customer support, retail sales, and e-commerce operations. Proven track record of managing customer inquiries, driving sales, and coordinating basic office tasks. Quick learner with strong communication skills, currently pursuing Higher Secondary education, and eager to secure an entry-level position in data management, customer support, or office administration.

Customer Support Representative (CSR) - Mars bpo, amigos bpo - Rawalpindi

Duration: 6 Months

• Managed inbound and outbound customer calls efficiently.
• Resolved customer complaints with patience and professionalism.
• Maintained accurate daily call logs and customer records.

E-Commerce Operations Assistant - Zohaib e-commerce - Rawalpindi

Duration: 2 Months

• Managed online order entries and updated product inventory details.
• Coordinated with the delivery team to ensure timely order dispatch.
• Handled basic customer chat support regarding order tracking.

Salesman - Nisar bakes - Rawalpindi

Duration: 2 months

• Welcomed customers and assisted them in finding the right products.
• Handled daily cash transactions and maintained store display inventory.
• Achieved daily sales targets through polite communication.

Intermediate - inter computer science - Indus college (2027)

Matriculation - computer science - Educator school (2025)