Talk Saeed
TECHNICAL & CUSTOMER SUPPORT SPECIALIST
Talent
LahoreMember since June 16, 2026
CUSTOMER SUPPORTCOMMUNICATIONCPANELWHMWHMCS
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CUSTOMER SUPPORTCOMMUNICATIONCPANELWHMWHMCS
About
Dynamic, certified Customer & Technical Support Specialist with 3+ years of experience in customer support and web hosting technical environments. Highly skilled in advanced troubleshooting, server administration basics, customer communication, and delivering high-quality support while exceeding KPIs. Proven ability to support global clients, optimize support processes, and resolve complex technical issues efficiently.
Experience
Technical & Customer Support at TheBeeHost (2021-01 – Present)
Web Hosting Company
- Delivered web hosting support covering cPanel, WHM, WHMCS, DNS, and email/chat customer assistance.
- Handled technical tickets efficiently, ensuring quick issue resolution and customer satisfaction.
IT Support / Helpdesk Support
- Account issues
- Basic troubleshooting
- System & access support
Education
Bachelor's of Business Administration in BBA – NUR INTERNATIONAL UNIVERSITY (2021-01 – 2025-12)
Skills
TECHNICAL & CUSTOMER SUPPORT SPECIALIST