Customer Service Representative (CSR) - Hazza Institute of Technology
(2025-06)
- Provided customer support and handled inquiries professionally
- Managed client complaints and ensured timely resolution
- Maintained customer records and service logs
Property Consultant - E-STATE LAND
(2024-09 - 2025-03)
- Assisted clients in buying/selling property
- Provided market insights and investment guidance
- Built and maintained strong client relationships
Customer Reviews Specialist - Four Corners Group (PVT) LTD
(2024-02 - 2024-10)
- Managed and responded to customer feedback
- Improved brand reputation through review handling
- Coordinated with teams to resolve customer issues
Call Center Representative - M-TECH
(2023-04 - 2024-01)
- Handled inbound/outbound calls efficiently
- Maintained attendance, shift schedules, and team discipline
- Managed customer queries, complaints, and escalations professionally
- Trained and guided team members to improve communication and customer handling skills
Customer Service Representative (CSR) - PTCL
(2021-01 - 2022-01)
- Resolved customer complaints and service issues
- Assisted customers with telecom services
- Maintained high-quality customer interactions
Teacher - Asia Public School
(2019-03 - 2019-09)
- Delivered lessons and managed classroom activities
- Prepared and delivered engaging lesson plans for students
- Communicated with parents regarding student progress and behavior
- Organized classroom activities, presentations, and educational events
