Usama Riaz
Business Development & Customer Relationship Professional
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About
Results-driven professional with 3+ years of experience in business development, client relationship management, sales support, and e-commerce operations. Experienced in working with international clients and identifying growth opportunities through market research and lead generation. Strong communication, analytical, and customer service skills with an Associate Degree in Computer Science.
Seeking to contribute to a leading bank in customer service, relationship management, operations, or sales roles.
Experience
Business Development Executive – US Market I at Infinity Edge IET
- Identified and developed new business opportunities in the US market.
- Built and maintained long-term client relationships.
- Supported lead generation, proposals, and sales strategies.
- Worked closely with technical and marketing teams to ensure successful project delivery.
Business Development Executive I at Startup Company
- Conducted market research and competitor analysis.
- Supported business growth initiatives and client outreach.
- Assisted in sales activities and deal closing.
E-Commerce Specialist I at Shopify & Amazon
- Managed Shopify and Amazon store operations.
- Optimized product listings and improved store performance.
- Analyzed sales trends and supported revenue growth.
Education
Associate Degree in Computer Science in Computer Science
