Waleed Siddiqui

Skilled with 5 years of experience in Shipping & Logistics. Currently engaged with a renowned Shipping line OOCL/COSCO looking after Sales & Customer service. Have the ability to handle shipping issues in a professional manner.

Can assist in business matters related to Shipping, logistics and day to day routine affairs, with an understanding of customer's perspective, needs & expectations. Have been given opportunities to travel to USA, Oman & UAE which is added learning exposure and experience. Currently have valid visas for USA and Oman.

Sales & Customer Service - OOCL Pakistan Pvt Ltd - Karachi, Pakistan

(2025-01)

• Reporting to the company head in Karachi
• Responsible for identifying market trends, opportunities and customer need, operation and sales
• Focus on maximizing revenue and driving value through the network
• Coach, motivate and build a high performing team
• Ensure compliance to external and internal audit controls
• Looking after the entire Booking, import and export departments and ensuring all task are performed within the laid out procedures of OOCL
• Drive and own improvement in process and productivity
• Attend customer inquiries and problems, with a trouble shoot attitude

Freight Forwarding Professional - The SeaFarer Freight Forwarder - Karachi, Pakistan

(2020-01 - 2024-12)

Room # 409-410, 10th Floor, Office Tower, Techno City, Karachi, II Chundrigar Road

• To develop Inbound & Out Bond Sales
• Coordination with overseas agents to secure market
• Handling of intransit cargo for Afghanistan & CIS countries
• Help in resolving Operational & Documentation related issues

MBA - Business Administration (2019-01 - 2023-12)

B.Com - Commerce (2016-01 - 2018-12)

Intermediate (2012-01 - 2014-12)

Matric (2011-01 - 2012-12)