Wasif Sheikh

Customer service and office operations professional with over 5 years of experience in handling high-volume customer interactions, resolving complaints, and managing daily office workflows. Skilled in team coordination, reporting, and maintaining accurate records. Seeking an indoor office-based position in customer service or operations.

Customer Service Executive / Operations Assistant - Stream Care Engineering

(2016-01 - 2021-12)

• Handled 80-90 inbound and outbound customer calls daily
• Registered and resolved customer complaints efficiently
• Coordinated with technical teams to ensure timely service completion
• Followed up on service requests to avoid delays
• Prepared daily and weekly performance reports
• Maintained customer records and documentation
• Supported office administration and coordination tasks

Matric - Science - Karachi Board, Karachi (2016-01 - 2021-12)