Yusra Abbasi
Psychology graduate with practical experience in sales, customer support, and client communication
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About
Motivated and detail-oriented Psychology graduate with practical experience in sales, customer support, and client communication. Skilled in IT fundamentals, administrative support, MS Office, graphic design tools, and customer relationship management. Seeking an entry-level opportunity in IT, office operations, customer service, or administrative roles.
Experience
Sales Executive - Lands Library, Park View City Islamabad - Islamabad
(2024-07 - 2024-12)
- Managed customer interactions and handled inquiries professionally.
- Maintained client records and ensured timely follow-ups.
- Supported sales activities and strengthened customer relationships.
- Developed communication, negotiation, and client handling skills.
Loan Recovery Agent - Call Center, G-8 Islamabad - Islamabad
(2024-05 - 2024-07)
- Handled inbound and outbound customer communication.
- Maintained accurate records and payment follow-ups.
- Resolved customer concerns professionally.
- Improved customer service and time management skills.
Education
Associate Degree - Psychology - IMCG F-7/2 College (2024-09 - 2026-06)
Intermediate - Pre-Medical / General Science - Degree No.1 College, Abbottabad (2022-09 - 2024-06)
