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Wiktor Kromann

Wiktor Kromann

E-commerce Specialist | Digital Marketing | Customer Success | Danish Market | Business Development

Talent
WschowaCzłonek od 12 lipca 2026
Customer SuccessCustomer Relationship ManagementBusiness DevelopmentSupplier NegotiationBusiness OperationsE-commerceWebsite ManagementDigital MarketingGoogle AdsTikTok AdsSocial Media MarketingContent CreationBrand DevelopmentCustomer Experience
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Customer SuccessCustomer Relationship ManagementBusiness DevelopmentSupplier NegotiationBusiness Operations

O mnie

Multilingual business professional fluent in Danish, English and Polish. I lived and studied in Denmark from the age of 10, completing my education within the Danish school system and gaining a strong understanding of Scandinavian culture, communication and customer expectations. Since the age of 16, I have independently built and managed several business projects, including e-commerce stores, a clothing brand and my own retail vape business.

Through these experiences, I developed practical expertise in e-commerce, website management, customer service, sales, supplier negotiations, digital marketing and business operations. I enjoy building businesses, developing brands and creating long-term relationships with customers and business partners. My entrepreneurial background has taught me how to work independently, solve complex problems and continuously improve business performance.

I am highly motivated, quick to learn and thrive in international environments where communication, responsibility and customer satisfaction are essential. I am currently seeking a full-time remote position where I can leverage my fluent Danish and English language skills, along with my experience in e-commerce, digital marketing, customer service and business development, to support company growth while building long-term relationships with customers and business partners.

Doświadczenie

Founder & Owner – Vape Retail Business at Self-Employed (2025-01 – Present)

  • Founded and managed my own retail vape business.
  • Managed all daily business operations independently.
  • Built long-term relationships with customers and suppliers.
  • Managed purchasing, inventory and product sourcing.
  • Created and maintained the company website.
  • Planned and managed Google Ads and TikTok Ads campaigns.
  • Managed social media channels and online communication.
  • Analysed sales performance and customer behaviour.
  • Implemented marketing strategies to increase revenue.
  • Resolved customer issues professionally while maintaining excellent customer satisfaction.
  • Managed invoices, documentation and daily business administration.
  • Coordinated cooperation with suppliers and business partners.

Founder – Clothing Brand at Self-Employed (2023-01 – 2025-12)

  • Built a clothing brand from concept to market.
  • Sourced fabrics and negotiated directly with suppliers.
  • Coordinated production with sewing factories in Łódź and Wrocław.
  • Managed product development, logistics and production schedules.
  • Built long-term supplier relationships.
  • Participated in branding, marketing and product launches.

Founder – E-commerce Stores (Dropshipping) at Self-Employed (2022-01 – 2024-12)

  • Built and managed multiple online stores independently from the age of 16.
  • Designed and managed websites.
  • Managed digital advertising campaigns.
  • Created product descriptions and marketing content.
  • Improved website performance and customer experience.
  • Analysed sales data and optimized conversion rates.

Seasonal Positions at Hospitality Industry (2022-01 – 2025-12)

3 Seasonal Positions

  • Delivered excellent customer service in fast-paced environments.
  • Built positive relationships with customers.
  • Solved customer issues calmly and professionally.
  • Worked efficiently under pressure.
  • Developed excellent communication and teamwork skills.

Wykształcenie

10th Grade – Danish Education System

Umiejętności

E-commerce SpecialistDigital MarketingCustomer SuccessDanish MarketBusiness Development

Opinie

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