
Wiktor Kromann
E-commerce Specialist | Digital Marketing | Customer Success | Danish Market | Business Development
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O mnie
Multilingual business professional fluent in Danish, English and Polish. I lived and studied in Denmark from the age of 10, completing my education within the Danish school system and gaining a strong understanding of Scandinavian culture, communication and customer expectations. Since the age of 16, I have independently built and managed several business projects, including e-commerce stores, a clothing brand and my own retail vape business.
Through these experiences, I developed practical expertise in e-commerce, website management, customer service, sales, supplier negotiations, digital marketing and business operations. I enjoy building businesses, developing brands and creating long-term relationships with customers and business partners. My entrepreneurial background has taught me how to work independently, solve complex problems and continuously improve business performance.
I am highly motivated, quick to learn and thrive in international environments where communication, responsibility and customer satisfaction are essential. I am currently seeking a full-time remote position where I can leverage my fluent Danish and English language skills, along with my experience in e-commerce, digital marketing, customer service and business development, to support company growth while building long-term relationships with customers and business partners.
Doświadczenie
Founder & Owner – Vape Retail Business at Self-Employed (2025-01 – Present)
- Founded and managed my own retail vape business.
- Managed all daily business operations independently.
- Built long-term relationships with customers and suppliers.
- Managed purchasing, inventory and product sourcing.
- Created and maintained the company website.
- Planned and managed Google Ads and TikTok Ads campaigns.
- Managed social media channels and online communication.
- Analysed sales performance and customer behaviour.
- Implemented marketing strategies to increase revenue.
- Resolved customer issues professionally while maintaining excellent customer satisfaction.
- Managed invoices, documentation and daily business administration.
- Coordinated cooperation with suppliers and business partners.
Founder – Clothing Brand at Self-Employed (2023-01 – 2025-12)
- Built a clothing brand from concept to market.
- Sourced fabrics and negotiated directly with suppliers.
- Coordinated production with sewing factories in Łódź and Wrocław.
- Managed product development, logistics and production schedules.
- Built long-term supplier relationships.
- Participated in branding, marketing and product launches.
Founder – E-commerce Stores (Dropshipping) at Self-Employed (2022-01 – 2024-12)
- Built and managed multiple online stores independently from the age of 16.
- Designed and managed websites.
- Managed digital advertising campaigns.
- Created product descriptions and marketing content.
- Improved website performance and customer experience.
- Analysed sales data and optimized conversion rates.
Seasonal Positions at Hospitality Industry (2022-01 – 2025-12)
3 Seasonal Positions
- Delivered excellent customer service in fast-paced environments.
- Built positive relationships with customers.
- Solved customer issues calmly and professionally.
- Worked efficiently under pressure.
- Developed excellent communication and teamwork skills.
Wykształcenie
10th Grade – Danish Education System

