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Customer service and sales professional with over 17 years of experience in high-volume environments. Proven experience in accurate cash handling and various payment methods, courteous customer service, merchandise organization, inventory management, and operational support. Recognized for staying calm under pressure, communicating respectfully, and collaborating effectively with the team. Ready to provide a positive and professional experience to hotel and casino guests.

Store Associate - Walmart

(2018-01 - 2026-05-09)

• Provided attentive and efficient service, guided customers, and addressed their needs across various areas of the store.
• Processed register transactions with cash, cards, and checks, maintaining accuracy and compliance with procedures.
• Supported the Pickup, deli, and security areas, as well as inventory management, merchandise organization, and clothing processing in a high-volume environment.

Sales Associate - Tiendas Cress

(2008-01 - 2017-12)

• Assisted customers, processed purchases, and supported merchandise sales with a friendly and professional approach.
• Kept sales floor areas organized through restocking, processing, and presenting clothing and merchandise.

Temporary Employee - Oficina Tolmos Diego

(2006-01 - 2006-12)

• Filed and organized documents and provided support with administrative tasks during a summer employment.

Practical Nursing - Northbridge University (2023-01 - 2023-12)

High School Diploma - Escuela Superior Jardines de Ponce (2001-01 - 2001-12)