Eva Gonzalez

Dynamic restaurant manager with proven experience in team leadership and customer service. Successfully capable of training staff in product knowledge and cash handling, improving operational efficiency and customer satisfaction. Expert in inventory control and maintaining high standards of cleanliness and organization. Recognized for adaptability in dynamic environments, driving team performance and operational success.

Shift Leader - Pasta To Go - Fajardo

(2025-09 - 2026-06)

• Supervised daily restaurant operations, ensuring exceptional customer service and compliance with quality standards.
• Led and motivated the team to achieve sales goals and maintain a positive work environment.
• Cash handling, shift closings, and bank deposits.
• Coordinated inventories, orders, and supply control.

Manager - Encanto Rest. KFC - Fajardo

(2019-02 - 2025-05)

• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety standards.
• Assisted in overseeing daily store operations, managing staff and inventory.
• Managed daily store operations, including staff scheduling, task assignment, and supervision of inventory control processes.

Waitress and bartender and kitchen - Descanso al aire libre - San Juan

(2023-03 - 2025-02)

• Handled the cash register accurately throughout the shift, including opening and closing the cash register each day.
• Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
• Prepared drinks and cocktails according to mixing standards, presentation, and recipes.

Maintenance - IM Enterprises - Caguas

(2017-06 - 2022-09)

Maintenance and organization of offices and other tasks.

Cook and packer - Percaderia El Coral - Naguabo

(2017-01 - 2020-02)

• Cooked food according to recipes established by the establishment.
• Prepared large quantities of food according to recipes or specific customer orders.
• Operated industrial ovens, stoves, and grills to prepare food.
• Baked breads, rolls, and pastries.