Kathie Alvarez

Seeking a challenging position where my capabilities may be utilized, developed, and enhanced and to be part of the company's growth and success with the contribution of my knowledge and skills.

Shift Supervisor at Clean Ventures LLC (2024-01 – Present)

Oversee quality control of commercial orders (hotels, Airbnb), serve the public, manage the floor according to order priority, and balance payroll.

Housekeeping Supervisor at NLCY Cleaning Services (2021-09 – Present)

Visit each rental property before handing it over to the guest and verify that everything is clean and tidy according to the owner's standards. Prepare employee schedules, meetings, and payroll, and assist employees with cleaning if necessary

Room Attendant at Condado Vanderbilt Hotel (2016-01 – 2020-12)

Responsible for the overall cleanliness and sanitation of the guest room, bathroom and common areas including scrubbing, mopping, vacuuming, polishing, dusting, change linen and made beds.

• Empty wastebaskets, clean ashtrays and transport trash and waste to disposal area. Replenished guest amenities and supplies.
• Inspect rooms for safety hazards and for the operating condition of equipment and report it to maintenance.
• Assist guests with their requests and problems.

Team Leader Housekeeping Department at Olive Boutique Hotel (2015-01 – 2016-12)

Responsible for the overall cleanliness and sanitation of the guest room, bathroom and common areas including scrubbing, mopping, vacuuming, polishing, dusting, change linen and made beds.

• Empty wastebaskets, clean ashtrays and transport trash and waste to disposal area. Replenished guest amenities and supplies.
• Inspect rooms for safety hazards and for the operating condition of equipment and report it to maintenance.
• Assist guests with their requests and problems.

Housekeeping Supervisor at Cervantes Hotel (2013-01 – 2015-12)

Responsible for the overall cleanliness and sanitation of the guest room, bathroom and common areas including scrubbing, mopping, vacuuming, polishing, dusting, change linen and made beds.

• Empty wastebaskets, clean ashtrays and transport trash and waste to disposal area. Replenished guest amenities and supplies.
• Inspect rooms for safety hazards and for the operating condition of equipment and report it to maintenance.
• Assist guests with their requests and problems.

Billing Clerk at Centro Clinico del Este (2012-01 – 2013-12)

• Issue invoices, credit notes and debits.
• Coordinate arrival of documents to dispatch the patient.
• Customer orientation.

Receptionist at Elite Full Service Salon (2010-01 – 2011-12)

• Receive and redirect phone calls.
• Coordinate appointments and meetings.
• Responsible for the handling of "petty cash".
• Perform a variety of clerical work.

Office system and billing – MBTI Business Training Institute (2012-01 – 2013-12)

Data Entry – MBTI Business Training Institute (2005-01 – 2006-12)