Business Analyst at Boost-It / Emagine Portugal (Consulting) (2022-07 – Present)
Business Analyst collaborating with key stakeholders on ERP implementation and product strategy for high-profile clients.
- Collaborating with key stakeholders to translate business needs into actionable requirements and deliverables.
- Leading requirements gathering sessions and elicitation processes for high-profile clients, including Vodafone Portugal and Enhesa
- Leading of refinement sessions with the development team
- Writing and maintaining high-quality User Stories and comprehensive Product Documentation to ensure alignment between business and dev teams
- Managing and prioritizing the Product Backlog to optimize sprint delivery and ensure project milestones are met
- Actively contributed to functional testing and feature validation to ensure high-quality software before deployment
- Participated in the solution design process alongside UX/UI designers to improve the user experience
Functional Analyst at Viagens Abreu (2020-02 – 2022-07)
Functional Analyst responsible for backlog refinement, product strategy definition, and aviation process implementation.
- Responsible for backlog refinement, product strategy definition, and writing detailed user Stories
- Conducted demonstrations of new features to Accounting & Finance department and implemented solutions to ensure user adoption
- Provided 2nd-level support for aviation processes, identifying and resolving system issues directly within the database
- Led requirement elicitation and story writing, translating complex business needs into actionable user Stories.
- Supported the accounting department daily by defining and implementing functional solutions for their specific business needs
- Managed and performed integration tests to ensure seamless communication with the Aviation processes
- Supervised and executed the product roadmap for migrating aviation processes to a Web-based platform
Functional Analyst at 360imprimir/Bizay (2018-10 – 2020-01)
Functional Analyst orchestrating requirement gathering and managing product development lifecycle.
- Conducted interviews with stakeholders to identify and document core business requirements
- Orchestrated requirement gathering and analysis to align business goals with technical execution.
- Authored comprehensive functional documentation to provide clear specifications for the development team.
- Supervised the end-to-end product development lifecycle, managing delivery timelines and cross-departmental expectations.
- Conducted rigorous product testing to ensure all features met functional requirements and quality standards before release
Microsoft Dynamics Functional Consultant at Arquiconsult (2016-09 – 2018-10)
Microsoft Dynamics Functional Consultant implementing and maintaining ERP solutions for diverse clients.
- Actively participated in the end-to-end implementation and maintenance of Microsoft Dynamics ERP solutions for diverse clients.
- Conducted detailed requirements gathering sessions to understand business processes and translate them into functional designs.
- Authored technical specifications and functional documentation to guide development teams in customizing ERP modules.
- Performed rigorous functional testing to ensure system configurations and customizations met business requirements
- Helped with the mapping and cleaning of data to be imported from old systems into Dynamics.
- Provided dedicated user support and troubleshooting, ensuring high system adoption and operational stability post go-live
